Kano Studies

About this journal

Kano Studies' is a peer-reviewed academic journal dedicated to the advancement of Kano Model theory and its applications across diverse fields. Its scope encompasses the theoretical underpinnings, methodological advancements, and practical implementations of this powerful framework for understanding customer satisfaction and product development. The journal welcomes submissions from scholars, practitioners, and researchers who are actively engaging with the Kano Model and contributing to its ongoing evolution.

Key themes explored in 'Kano Studies' include, but are not limited to, the development and refinement of Kano Model methodologies, its application in various industries and sectors, the integration of the Kano Model with other customer-centric approaches, and the impact of the Kano Model on organizational performance and customer satisfaction. The journal also delves into the theoretical foundations of the Kano Model, examining its philosophical and methodological underpinnings and exploring its connections to broader fields of study such as marketing, design, and innovation.

The intended audience for 'Kano Studies' is diverse, encompassing academic researchers, industry professionals, and students interested in understanding and applying the Kano Model. The journal serves as a platform for knowledge sharing and dissemination, facilitating the exchange of ideas, best practices, and cutting-edge research within the Kano Model community. It aims to provide a valuable resource for those seeking to deepen their understanding of this influential framework and leverage its power to enhance customer satisfaction, product development, and organizational success.

'Kano Studies' has established itself as a leading publication in the field, making a significant impact on both academic discourse and practical applications of the Kano Model. Its contributions have enriched the theoretical understanding of customer satisfaction and product development, while also providing practical tools and insights for businesses and organizations seeking to improve their offerings and foster long-term customer loyalty. The journal's rigorous peer-review process ensures the publication of high-quality research and insightful analyses, contributing to the ongoing development and dissemination of knowledge within the domain of Kano Model theory.